The law on patients in Kosovo aims to protect the rights and interests of individuals who receive health services within the country. It sets out the fundamental rights of patients, including the right to access health care services without discrimination, the right to receive quality care and the right to informed consent. Additionally, the law outlines mechanisms for patient complaints and redress, ensuring that complaints are addressed promptly and fairly. It also emphasizes the importance of patient confidentiality and privacy, setting standards for the protection of sensitive medical information. Additionally, the law underscores the need for health care providers to uphold ethical standards and professionalism in their interactions with patients.